Golf Club Bag

Delivery & Returns

Delivery
Delivery is free to Mainland UK on all orders from greenhillgolf.co.uk. If you place an order from outside Mainland UK we will contact you to confirm and additional carraige charge.

Greenhill Golf will despatch your goods as soon as possible from receipt of order.

Delivery will usually be between 1 and 3 working days from receipt of order.

In the unlikely event that an item you order is out of stock, we will inform you as soon as possible.

Returning Goods
We have split returns into two sections these are Faulty Goods or Unwanted Goods.

Faulty Goods
If you receive an item that is damaged, please inform us within 7 days of receipt of goods. We will offer either a replacement item to be sent, or a full refund for the item(s) only - postage excluded. If you request a refund we would ask that the faulty item(s) is/are returned within 14 days. If you require an exchange we will replace goods deemed faulty to ensure this deadline is met. We reserve the right to get a manufacturers inspection before we refund or exchange to verify an official decision of some complaints.

Unwanted Goods/Wrong sizing
You have the right to cancel your order within 7 working days commencing the day after you receive your goods. The unwanted item(s) must be returned undamaged and in original packaging to receive a full refund. We will refund the cost of the item(s), excluding courier costs - and that you return in the above condition, within 30 days from the e-mail notification of your intention to cancel. (this must be within 7 days of reciept of goods).

Privacy Policy

At Greenhill Golf we are committed to protecting your privacy.

We use the information we collect about you to process orders. Please read on for more detail about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number, issue and expiry date. This allows us to process and fulfil your order and to notify you of receiving your order.We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

How does Greenhill Golf protect customer information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Will Greenhill Golf disclose the information it collects to outside parties?
We do not sell, trade or rent your personal information to other companies.

In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at greenhillgolf.co.uk possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by Greenhill Golf. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Terms & Conditions

Important: More information here..